Bronze - Trade Core/Supply Only
Designed for online or pricelist-based orders with no Academy design, co-ordination or site-involvement. Suitable for clients managing specification and installation independently.
Silver - Trade Managed Supply
Designed for repeatable layouts and structured developments, Silver provides a streamlined, trsdefocused delivery modelwith fixed scope, predictable lead times and efficient factory scheduling.
Gold - Managed Delivery
Gold includes full site involvement, co-ordinated installation and phased payments, providing flexibility around sequencing, programme changes and project timing
Platinum - Full Project Partnership
Platinum offers the highest level of involvement, documentation and co-ordination, supporting complex developments and purchaser-led projects from design through to completion
Our Services
At Academy, we offer four service packages to suit different types of projects and levels of support. From cabinet manufacture only for trade professionals & customer extras, through to full design & supply services, right up to complete project management and installation.
Our Bronze, Silver, Gold & Platinum packages allow you to choose exactly how much involvement you'd like us to have in your project.
Service Type | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
Delivery Structure | Single Delivery | Single Delivery | Two-Stage Delivery | Two-Stage Delivery |
Programme, Storage & Site Risk Responsibility | Client | Client | Academy | Academy |
Payment Structure | 100% Upfront | 100% Upfront | Phased Payments | Phased Payments |
Initial Design Consultation | ✖ | ✔ | ✔ | ✔ |
Design & Specification Development Including 2 Revisions | ✖ | ✔ | ✔ | ✔ |
Technical Plans & Elevations included | ✖ | ✔ | ✔ | ✔ |
Appliance, sink, tap, lighting & accessory integration checks | ✖ | ✔ | ✔ | ✔ |
CGI Visuals | ✖ | ✔ (Basic Quality) | ✔ (Low HD Quality) | ✔ (High HD Quality with Interior Design) |
Enhanced Documentation Packs eg Purchaser Upgrade Sales Packs, Individual Plot Specific Purchaser Choices etc | ✖ | ✖ | ✖ | ✔ |
Professional Academy Site Survey & Dimensional Responsibility | ✖ | ✖ | ✔ | ✔ |
Bespoke cabinetry Manufactured to clients specification | ✖ | ✔ | ✔ | ✔ |
UK Manufactured Cabinets (Made to Order) | ✔ | ✔ | ✔ | ✔ |
Precise CNC Machining, Edging & Drilling | ✔ | ✔ | ✔ | ✔ |
Cabinets supplied rigid with doors hung | ✔ | ✔ | ✔ | ✔ |
Quality Controlled prior to delivery | ✔ | ✔ | ✔ | ✔ |
Protective Packaging (Cardboard & Celophane) | ✔ | ✔ | ✔ | ✔ |
Professional Delivery & Unload Including Specified Date & Time Slots | ✔ Curbside | ✔ Curbside | ✔ Room Specific | ✔ Room Specific |
Academy Remote Site Project Management | ✖ | ✖ | ✔ | ✔ |
Co-ordination with other trades | ✖ | ✖ | ✔ | ✔ |
Academy Site Specific Health & Safety (Remote) | ✖ | ✖ | ✔ | ✔ |
Professional Academy Installation & Responsibility | ✖ | ✖ | ✔ | ✔ |
Installation Snagging & Completion | ✖ | ✖ | ✔ | ✔ |
Post Installation Protections (Cupboards & Worktops) | ✖ | ✖ | ✔ | ✔ |
Waste Packaging Removal | ✖ | ✖ | ✔ (Clients Waste Area) | ✔ (Clients Waste Area) |
Floor Protection | ✖ | ✖ | ✖ (Optional Extra) | ✖ (Optional Extra) |
Gas Works | ✖ | ✖ | ✖ | ✖ |
Electrical Works | ✖ | ✖ | ✖ | ✖ |
Building Works | ✖ | ✖ | ✖ | ✖ |
Plumbing Works | ✖ | ✖ | ✖ | ✖ |
Appliance Commissioning | ✖ | ✖ | ✖ | ✖ |
Frequently Asked Questions
Why do Bronze & Silver require full payment upfront?
Bronze & Silver operate on a self-managed delivery model. Upfront payment allows efficient factory scheduling, predictable lead times and avoids programme or site-related exposure.
Why do Gold & Platinum offer phased payments?
Gold & Platinum include increased programme co-ordination, installation responsibility, stock holding and commercial risk. Phased payments reflect the higher level of involvement.
Can we move between packages during a project?
Packages are selected based on the model required. Where scope or responsibility changes, the appropriate package will be applied to reflect the revised level of service.
Does Bronze or Silver reduce product quality?
No. All cabinetry is manufactured to the same high standards using the same materials, machinery and quality control processes. The difference lies in delivery, co-ordination and programme responsibility.
Which package is best for multi-plot developments?
Silver is typically suited to repeatable layouts with defined programmes. Gold or Platinum may be more appropriate where enhanced co-ordination, flexibility or purchaser-led variations are required.
What happens if additional design revisions are required?
Each package includes a defined level of design development. Where additional redesigns or changes fall outside the agreed scope, these may incur additional charges, which would be agreed in advance.
Why do Gold & Platinum include two deliveries?
Gold and Platinum projects include a two-stage delivery process to support managed installation and site sequencing. The first delivery typically includes first fix items such as cabinets, doors, panels, sinks and lighting. A second delivery follows for second-fix items such as appliances, taps and snag items once the site is ready . Bronze and Silver projects are supplied in a single consolidated delivery, reflecting their trade-managed, supply focused nature. Additional or split deliveries outside the agreed package are chargeable.